Analysis of Conflict Resolution Strategies of Head Teachers: Teachers’ Perspective
Keywords:Conflict Resolution, Strategies, Head Teachers, Teachers, Secondary Level
Conflict managing has become a center of gravity of human activities in these days. Head teachers should be well aware how to resolve conflict among staff members. So, the study was designed to analyze how head teachers can resolve conflict among staff members and was there any significance difference between male and female head teachers’ conflict resolving strategies. Survey method was used to investigate conflict resolving strategies of the head teachers. Bahawalpur was the population of the study. Convenient sampling technique was used to select sample. Self-constructed instrument was applied to collect data. Questionnaire was consist of five types of parameters i-e integrating conflict, obliging conflict, dominating conflict, avoidance conflict and compromising conflict. The major finding of the study was that majority of the head teachers exercise integrating conflict resolution strategies to resolve conflict. Major part of the head teachers adopted obliging conflict resolution strategies to resolve the conflict. Mainstream of head teachers used dominating conflict resolving strategies to resolve conflict. Majority of the head teachers exercise dominating conflict resolving strategies. Greater part of the respondents agreed that head teachers adopted compromising conflict resolving strategies to resolve conflict among staff members. Gender wise comparison indicates that there was a significance difference between male and female head teachers to use the conflict resolution strategies at secondary level.
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